SHIPPING & RETURNS
DELIVERY TIME
| Standard Delivery | $5.00 or Free for orders over $50 | 4-7 Business Days |
| Express Delivery | $15.00 | 2 Business Days |
| Rush Delivery | $30.00 | 1 Business Day |
Note:
- There may be instances where shipping is delayed due to circumstances beyond our control. When this occurs, we will take efforts to advise our customers of such delays on keds.com
- All Colorado residents are subject to a non-refundable $0.27 delivery fee per order. Fee is included in tax calculation in checkout and on order confirmation.
- The sales tax applied to your order will be the applicable state and local rates of the address where your order is delivered to or fulfilled from. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state.
RETURNS
Not totally satisfied with your purchase? We want to make it right. That's why returns at Keds are easy. Please click here to start your return.
Other than items marked Final Sale, you may return merchandise at Keds.com for any reason within 30 days of the original purchase date. Please allow 15 days for the return to be received and processed by our warehouse. You will receive a confirmation email once the return has been processed and closed. Please note that a one-time $7.95 return fee will be deducted from your return.
Final Sale
Clearance items marked Final Sale or ending in $0.97 price point are considered Final Sale and cannot be returned or exchanged.
Please be advised that we currently process privacy requests solely for individuals residing in the United States and Canada. Should you have any inquiries or require assistance, please do not hesitate to contact our support team.
CONTACT US
- 800-680-0966
- 800-680-0966
- Live Chat
- CUSTOMERSERVICE@KEDS.COM
CUSTOMER SERVICE HOURS
- Monday-Friday 9 AM - 6 PM EST
- Saturday Closed
- Sunday Closed
MAILING ADDRESS
- Keds Customer Service
- 810 DSW Drive
- Columbus, OH, 43219