Shipping Information

Keds.com offers four shipping options, Standard Delivery, Express Delivery, Rush Delivery and US Postal Service. Orders can be shipped anywhere in the 50 United States, including Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands. Shipping occurs during normal business days (Monday – Friday), excluding postal holidays.

Shipping

Shipping Method

Shipping Cost

Estimated Delivery

Standard Free 2-6 business days
Express $15 2-4 business days
Rush $30 1-3 business days

A $10.00 surcharge will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico, Guam and US Virgin Islands and may take extra delivery time. Orders to APO/FPO will be shipped USPS and may take extra delivery time.

Order Status and Tracking

Order Confirmation

When you place an order on Keds.com, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service.

Tracking Your Order

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.

Canceling Orders

At Keds, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled. If you have questions about making a return once received please refer to our return policy or contact Customer Service at 800-680-0966 between the hours of Mon-Fri, 8am-9pm ET, Sat/Sun, 9am-6pm ET.

Contact us

Chat

Weekdays: 8am to 9pm (EST)
Weekends: 9am to 6pm (EST)

Phone

1-800-680-0966
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET

11/27 Black Friday 8am-10pm ET
11/30 Cyber Monday 8am-10pm ET
12/24 Christmas Eve 8am-5pm ET
12/31 New Year’s Eve 8am-5pm ET

Location

Keds.com Customer Service
1400 Industries Road
Richmond, IN 47374