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Qs? Comments? Want to talk shop? We're here to help.

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Mon-Fri,
8:30am-5pm ET
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CALL

1-800-680-0966

Mon-Fri, 8am-9pm ET

Sat/Sun, 9am-6pm ET

Customer Service

Keds.com Customer Service

1400 Industries Road

Richmond, IN 47374

Or, fill out the form below and we'll respond asap:

General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field
Order Status/Change Order Form *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.
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