Contact Us

We currently offer the following ways to contact us

Phone:
1-800-680-0966
Mon-Fri, 8am-9pm ET,
Sat/Sun, 9am-6pm ET.

Fax:
1-800-446-1339
Attention: Keds.com

Keds.com Customer Service:
1400 Industries Road
Richmond, IN 47374

General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field
Order Status/Change Order Form *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.
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