Keds.com offers four shipping options, Standard Delivery, Express Delivery, Overnight Delivery and US Postal Service. Orders can be shipped anywhere in the 50 United States, including Alaska, Hawaii, Puerto Rico and US Virgin Islands. Shipping occurs during normal business days (Monday – Friday), excluding postal holidays.
HOLIDAY SHIPPING SCHEDULE
For delivery of in-stock items by 12/24:
|Shipping method||Order by|
|Keds Custom Studio||Monday 12/7, 11:59 PM ET|
|Standard delivery||Thursday 12/17, 11:59 PM ET|
|Express delivery||Monday 12/21, 11:59 PM ET|
|Overnight delivery||Tuesday 12/22, 11:59 PM ET|
ESTIMATED SHIPPING TIMES
|Standard||Your order will arrive 2-6 business days after it leaves our warehouse.|
|Express||Your order will arrive 2 business days after it leaves our warehouse.|
|Overnight||Your order will arrive 1 business days after it leaves our warehouse.|
|Keds Custom Studio||Your order will arrive 2-3 weeks after the order has been placed.|
|Up to $14.99||$2.00||$8.00||$18.00|
|$15.00 - $74.99||FREE||$18.00||$28.00|
|$75.00 - $149.99||FREE||$28.00||$38.00|
|$149.99 & over||FREE||$38.00||$48.00|
*All Keds Custom Studio orders will ship via standard shipping for $9.95. Express and overnight shipping is not available.
A $10.00 surcharge will be applied to all orders shipped to Alaska, Hawaii, Puerto Rico and US Virgin Islands and may take extra delivery time. Orders to APO/FPO will be shipped USPS and may take extra delivery time.
Order Status and Tracking
When you place an order on Keds.com, you will receive an Order Confirmation email. If you don't receive this email, contact Customer Service. Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number.
Tracking Your Order
If your package was shipped via UPS, you can track your order on their website (www.ups.com) using the tracking number provided in the shipping notification email.
At Keds, our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled. If you have questions about making a return once received please refer to our return policy or contact Customer Service at 800-680-0966 between the hours of Mon-Fri, 8am-10pm ET, Sat/Sun, 9am-8pm ET.